Effective Date: 26 May 2025
Business Name: Synct - Integrative Consulting
Contact Email: hello@syncthypnotherapy.com
1. Who Am I
I am a sole practitioner operating under the name Synct – Integrative Consulting, specialising in Cognitive Behavioural Hypnotherapy, which integrates hypnotherapy, Cognitive Behavioural Therapy (CBT), and mindfulness techniques. I am trained through a programme approved by the British Psychological Society (BPS) and currently offer my services online by appointment only.
I am based in the UK and registered with relevant professional bodies that require adherence to ethical and confidentiality standards.
I act as the data controller for any personal information collected through this website or in connection with my services.
2. Information I Collect
I may collect the following personal data:
- Name, email address, phone number
- Details provided through contact, intake, or feedback forms
- Information relevant to your therapy sessions or assessments
- Appointment scheduling data
- Technical data (e.g. IP address, browser type via cookies)
3. How Your Information is Collected
Your data may be collected when you:
Complete a contact form on my secure website
Submit a Google Form (e.g., intake or feedback)
Book a session via Acuity Scheduling
Communicate with me via my business email
Attend online sessions via Google Meet
Make a payment via Stripe or PayPal (secure online payment platforms)
Engage with my website or social media (e.g., Instagram)
4. How Your Information is Used
Your data is used to:
- Communicate and respond to your enquiries
- Deliver therapy or related services
- Schedule and manage appointments
- Maintain clinical records in accordance with ethical standards
- Comply with legal, tax, and insurance obligations
- Improve website and service delivery
Your personal data is never sold or shared for marketing purposes.
5. Legal Bases for Processing
I process your data under the following lawful bases:
-Consent – when you voluntarily provide information
-Contract – to provide the services you request
-Legal obligation – to comply with health, tax, or regulatory requirements
-Legitimate interests – to manage and improve my services
6. Third-Party Services
I use trusted third-party providers to support service delivery, including:
-Google Workspace – (business) email
-Squarespace – website and domain.
-Google Forms – client intake and feedback
-Acuity – appointment scheduling
-Google Meet – online sessions
-Instagram ( Meta) – social engagement
-LinkedIn (Microsoft) – professional networking
-YouTube – video hosting
These platforms are responsible for their own data protection practices and comply with relevant data protection laws, including GDPR where applicable.
I only share the minimum necessary personal information required to deliver my services, and I ensure that all data is handled and stored securely.
7. Confidentiality in Therapy
All information shared during sessions is treated with strict confidentiality in line with professional ethics. Your information will not be disclosed without your consent, except:
- Where required by law
- Where there is a serious risk of harm to yourself or others
- When ordered by a court
Wherever possible, I will discuss any need to share information with you in advance.
Client Feedback:
All testimonials featured on this website have been shared with the informed consent of former clients. To protect privacy, names and identifying details may be changed or omitted in accordance with professional and ethical standards. For reference purposes, only initials or letters are used.
8. Data Security
I take reasonable steps to protect your personal data, using secure platforms, password protection, and encryption where appropriate. Records are stored in GDPR-compliant systems.
9. Data Retention
Data is retained as follows:
- Client records: up to 7 years (for professional and insurance purposes)
- Enquiries: up to 12 months (unless therapy commences)
- Mailing list (if used): until you unsubscribe
10. Your Rights
You have the right to:
- Access a copy of your personal data
- Request correction or deletion
- Withdraw consent (where applicable)
- Object to or restrict how your data is used
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact me at: hello@syncthypnotherapy.com
11. Cookies
This site uses cookies and similar technologies to:
- Enable essential site functionality
- Track analytics (e.g., Google Analytics)
- Support third-party integrations (Calendly, Google Forms, Instagram)
By continuing to browse the site, you consent to the use of cookies. You can manage or disable cookies through your browser settings, though some site features may be affected.
12. Intellectual Property
Synct - Integrative Consulting is the trading name under which this practice operates, providing private wellness, coaching and consulting services. All branding elements, including the name and logo, are the intellectual property of Alev Zeki.
Synct -Integrative Consulting's logo is officially registered as a trademark, UK.
13. Updates
This policy may be updated periodically. The latest version will always be available on this page.
Contact Details
Email: hello@syncthypnotherapy.com
Tel: +44 (0) 7503 123 100
Sessions available online – by appointment only.